Conditions for trusted spots

Última atualização: 2026-11-02

Este texto é mostrado em inglês como tradução de cortesia. Em caso de discrepância, prevalece a versão espanhola.

These conditions govern the participation of a shop or another enclosed public place (library, sports or community centre, shopping centre…) as a Pokemarket trusted spot. By sending the application you declare that you have the authority to bind the place and that you accept them.

1. What it involves

A trusted spot offers a visible, accessible place where two Pokemarket users meet to complete a sale or a card swap. If it has staff, it also closes the deal on the platform as completed or cancelled and rates both parties.

Taking part is voluntary, non-exclusive and, for now, free. There is no employment, agency, franchise or partnership relationship between Pokemarket and the place.

2. What you commit to do

  • Keep the opening hours of the place up to date on the platform and offer the place during those hours.
  • If you have staff who close meetups: mark each meetup as completed or cancelled and rate both parties honestly, from one hour after the agreed time.
  • Not charge users for meeting or require them to buy at the place.
  • Treat users with respect and not be a party to the deal: not take part in the price, the payment or the custody of the cards.
  • Be able to refuse to host a meetup, or ask people to leave, if you consider it necessary for safety.
  • Tell Pokemarket ([PENDING: email]) about incidents, fraud attempts or dangerous behaviour.

3. Users' data

For each meetup at your place you will see the full name and phone number of both parties, for the sole purpose of organising it and reaching them if there is an incident. You receive them as an independent controller and undertake to: use them only for that, not pass them on, not use them for advertising, not keep them longer than necessary and protect them in line with the GDPR.

The private notes you leave when closing a meetup are seen only by the Pokemarket team. Ratings are shown to users only as stars.

4. Liability

The place is not responsible for the deals between users or for the condition, authenticity or value of the cards. Neither is Pokemarket. Each place remains responsible for its premises, its legal obligations and any security cameras it has, and we recommend having civil liability insurance.

5. Promotion and reputation

A place may optionally buy promotion services. They never influence the ratings the place gives or anyone's reputation, and are always shown as promotion.

6. Term and leaving

These conditions last while the place is a trusted spot. Either party can end it at any time by writing to [PENDING: email]. Pokemarket may remove a place that breaches these conditions or puts users at risk.

7. Governing law

These conditions are governed by Spanish law. For any dispute, the parties will first try to resolve it in good faith by writing to [PENDING: email].